Be alert: many of our clients are reporting a drastic increase in the number of phone-scams targeting home and business computer users. Typically, the caller identifies themselves as a technical support specialist (sometimes even claiming to work for Microsoft) and informs the user that they’ve detected viruses or errors on the victim’s computer. They then have the victim install software that lets them access their computer remotely, and charge them a fee for doing nothing, or in extreme cases, installing malware themselves.
Tech-Spectrum Internet Marketing, Rockland County, recommends taking the following steps to remain secure and vigilant against these types of scams:
In short, be vigilant. Never take a stranger’s advice on your computer’s condition, especially when that person contacts you unexpectedly and requires payment for their services.